I have emailed back three times ever since then making it clear I want to maintain my personal problem, and you can requesting an upgrade, yet not, I have not obtained just one answer, whilst they stands I’ve no clue what is going on with my problem, and be it even are examined still or not. I have no clue what, in the event the some thing, the fresh new MFSA have decided regarding my personal level of credit, just in case they’ve submit a viewpoint so you’re able to PTPD.
The new interaction I have had to date out-of MFSA could have been just quite much better than between myself and you will PTPD themselves, and that’s stating a lot! This has to the point now in which I recently do not know how to handle it because the my personal letters are increasingly being neglected. What if the woman is making reference to ten separate issues, all the it might capture could be you to email up front of one’s times to each and every individual giving them an extremely short one phrase revise on their problem therefore we all know where they stay. I shall need get a hold of an email address getting anybody else within MFSA I will intensify which to help you while the I want to know if the my personal criticism remains active or perhaps not no less than.
Perhaps not seen one thing regarding the Arbiter, but if they are doing look to promote solution within this ninety days, i’d be more than simply ready to pay twenty five euros basically believe i would personally come across which covered upwards by the end of August, while the at the moment we be seemingly no place with my circumstances – otherwise compared to numerous on the MFSA
I’m not sure if its a breakdown during the telecommunications due to words barriers, however, their today bordering on the an entire lack of care and attention or even notice. It does not feel like the new MFSA are bothered regarding complaints, assuming he or she is, chances are they have to be better in the delivering straight back to people than it currently was. We does not have to feel chasing after like that, but possibly this is why the fresh new Arbiter might have been delivered on place? We have also spoke towards agencies towards the phone, and you will is actually informed these particular some thing is to get a couple week, although bulk folks try means earlier one.
I am in the same reputation since on your own – no clue at all exactly what the MFSA are planning. Probably the FOS adjudicators give you their advice while they set they to the facilities
I believe for that reason this new Arbiter is introduced, i am unsure how it will work regardless if because the from what I will see it is certainly one person few as we features which have adjudicators and you may ombudsmen.
Just so you understand, I experienced an instant use the internet as there are a Maltese small claims legal, i believe it is to possess claims to 5,one hundred thousand euros. Ive thrown that from the Northway while the a danger but we doubt they worry much.
Do both of you determine if individuals has received one communications right back from the Arbiter of grievances?
And yeah ive merely featured the data i found myself considering and it’s really 90 days your Arbiter is designed to care for complaints contained in this.
I know Pauline have to have a high workload however, Really don’t see how it is creating some body any good just disregarding letters
I paid over ?13k from inside the focus so you’re able to PTPD Tim, therefore most over the €5,100, that’s a pity, but their usually good to discover, thus thank you so much.
3 months tunes unbelievable when comparing to what visit the site here other people have obtained to hold which have. I am to the date 142 now while the my personal criticism went into MFSA and you can big date 128 while the my personal final effect out-of Northway, however, i am on equivalent section I became from the date.